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Union CAL

Эта незамысловатая история случилась в одном известном дилинговом центре, название которого называться не будет. Сначала от Union CAL приходит на адреса электронной почты этой компании СПАМ следующего содержания (обратите внимание на вторую часть письма):


Dear Customer, please e-mail us your full current telefone number so we could tell you about our latest offers for Union CAL clients. Plese put into the line "Subject" note: for Edward Matveev. Thank you,  best regards. PS: or call me at 44 0207 522 33 24

Uvazhaemy Klient,  ubeditelno prosim vas vyslat nam po e-mail vash polniy kontaktny telefon s tem, chtoby my smogli rasskazat vam o nashih poslednih vygodnyh predlozheniyah dlya klientov Union CAL. Prosim ukazyvat v grafe "Subject": for Edward Matveev. Spasibo, Vsego dobrogo.
Edward Matveev, Union CAL
http://www.unioncal.com

Это письмо лишний раз подтверждает, что после английского русский является вторым мировым языком делового общения. :)
Компания (которой пришло это письмо) жалуется на рассылку спама:


UNIONCAL.COM:
Make sure that you never ever send your spam to any of our mail boxes again. Double check that our domain is never mentioned in your spam databases, otherwise you will be dealing with the RBL (http://www.mail-abuse.org/rbl/). RBL listing would cause severe connectivity disruption for your mail and web servers.

LEVEL3.NET:
Please make sure that your customer stops spamming. This is not the first instance of spam from them.

После чего от компании Union CAL приходит письмо следующего содержания, написанное явно не на родном языке Шекспира:


Ya tebia ebal v zhopu, pidor

Коротко и ясно. Я сначала хотел убрать отдельные слова, а потом подумал, что же тогда останется? :) Кстати, что я там говорил о языке международного делового общения? ;))
Это письмо лишний раз подтверждает, что даже в такой уважаемой компании как Union CAL обязательно присутствует русскоговорящий сотрудник в совершенстве владеющий всеми тонкостями национальной риторики. Так что если Вы плохо владеете английским, не расстраивайтесь, несмотря на сей прискорбный факт, во многих зарубежных компаниях, с Вами всегда найдут общий язык. ;))

Возникает следующая переписка. Если с английским у Вас не очень, можете воспользоваться он-лайн переводчиком компании ПРОМТ (только не обращайте внимания как он переводит название компании Union CAL ;)) Суть будет ясна.


From: <...>
To: ralph.baber@unioncal.com; piers.whitaker@unioncal.com;
simon.palmer@unioncal.com; kathryn.davenport@unioncal.com;
toni.edwards@unioncal.com; level3.net@abuse.net;
postmaster@unioncal.com; info@unioncal.com

Subject: Legal action agains UNIONCAL

To whom it may concern:

In response to a recent e-mail advertising from UNIONCAL.COM a complaint was sent to several addresses in UNIONCAL.COM (Saqib.Mir@unioncal.com, postmaster@unioncal.com, paul.burgess@unioncal.com) as well as to the LEVEL3.NET abuse address. A few minutes later we received a letter addressed to our corporate address. The letter was written in Russian using Latin script. It stated in vile language that the writer had a homosexual intercourse with the addressee. The letter was signed by Petr Nogan. A literal English translation of the letter is mime-attached. Be warned: it contains explicit language. The original letter, complete with headers is also mime-attached.

The letter was sent from IP address 212.113.19.40. This address belongs to UNIONCAL.COM:

whois -h whois.ripe.net 212.113.19.40

% Rights restricted by copyright. See http://www.ripe.net/ripencc/pub-services/db/copyright.html

inetnum:     212.113.19.0 - 212.113.19.63
netname:     UNIONCALLTD-UK
descr:       Brokerage House
descr:       London
country:     GB
admin-c:     PB3712-RIPE
tech-c:      LTHM
status:      ASSIGNED PA
mnt-by:      LEVEL3-MNT
changed:     leo.vegoda@level3.com 19990412
changed:     leo@eu.level3.net 20000414
source:      RIPE

Sending such communication is a violation of the Russian Criminal Code article 130. It is also a violation of the respective article of the UK law.

It is very regrettable that UNIONCAL engages in such activity. We are looking into a possibility of legal action against UNIONCAL.COM. SFA will be contacted as well.

Sincerely,
...


From: <Ralph.Baber@unioncal.com>
To: <...>
Subject: RE: Legal action agains UNIONCAL

We will investigate matter and respond to you.

Regards
Ralph Baber
Union Cal Limited
Managing Director
SFA regulated
VISIT OUR WEBSITE http:www.unioncal.com

This message is intended only for the use of the addressee and may contain information that is privileged, confidential and exempt from disclosure.  If the reader of this message is not the intended recipient or representative of the recipient, you are hereby notified that any dissemination of this communication is strictly prohibited.  If you have received this communication in error, please notify us immediately at ralph.baber@unioncal.com or on 0171 522 3333 and delete this message from your system.  If there is a problem with the format, please notify us in the same manner


From: <...>
To: Ralph.Baber@unioncal.com
Subject: RE: Legal action agains UNIONCAL

Dear Mr. Baber,

It is very unfortunate that we have not heard from you or anyone from UNIONCAL since October 31. We believe the incident was not resolved to our satisfaction. Mr. Sokolov was abused by the emloyee of your company from UNIONCAL premises while Mr. ... was attending to his duties. The fact that there is no communication from UNIONCAL beyond the first acknowledgement makes us believe that UNIONCAL does not condone the action of its employee. This leaves us no other option but to proceed with the legal action.

Sincerely,
CEO...


From: <Ralph.Baber@unioncal.com>
To: <...>
Cc: <Kathryn.Davenport@unioncal.com>
Subject: RE: Legal action agains UNIONCAL

Dear Mr ...

Without prejudice

Firstly, let me state that Union Cal does not condone any such action. Our IT department have investigated the matter and have confirmed to me that the message was sent via a hotmail address.
If an employee has sent such a message they will be severely disciplined.

If you have any further questions please do not hesitate to contact me.

Regards
Ralph Baber
... ... ... ... ...
... same manner


From: <...>
To: Ralph.Baber@unioncal.com
Subject: Re: Legal action agains UNIONCAL

Dear Mr. Barber,

Our IT department have investigated the matter and have confirmed to me that the message was sent via a hotmail address.

It appears your IT department is misleading you. The abusive e-mail was not sent through hotmail. It was always clear that it was sent through a free Russian e-mail provider ID.RU. We contacted the owners of ID.RU. They
(ZENON N.S.P. - www.zenon.net, abuse@zenon.net) confirmed that the e-mail was indeed sent through their server using mailbox panadol@id.ru. Zenon also confirmed that the source of the message was IP address 212.113.19.40. This address is owned by your company. Zenon can testify under oath, if necessary.

If an employee has sent such a message they will be severely disciplined. We have reasons to believe that the perpetrator was a Russian member of your IT team. The original complaint from Mr. ... to a message from Edward Matveev, which started this all, was sent to addresses paul.burgess@unioncal.com, postmaster@unioncal.com, and Saqib.Mir@unioncal.com. The mail did not reach Mr. Paul Burges, consequently there are only two people who could have known about the complaint and could have sent the abusive message. It's either Mr. Saqib Mir or the owner of the postmaster mailbox. My guess is that the latter was the perpetrator. Postmaster mailbox is usually answered by the IT department. Under these curcumstances, it is clear that the investigation of the incident by your IT department cannot be trusted.

Sincerely,
...


From: <Ralph.Baber@unioncal.com>
To: <...>
Cc: <Kathryn.Davenport@unioncal.com>
Subject: RE: Legal action against UNIONCAL

Dear Mr ...

Without prejudice

My IT department did not mislead me they said it was an Internet email system like hotmail. So that was my interpretation. We do not have a Russian member of our IT team we have one secretary who speaks and writes Russian.  In addition we also have a Russian intern who is currently at the Manchester Business school, who is over here on a sponsorship. Other than that we do not hav e any Russian speakers.

Mr Mir does not speak Russian so we do not believe it can be him.

Regards
Ralph Baber
... ... ... ... ...
... same manner


From: <...>
To: Ralph.Baber@unioncal.com
Subject: Re: Legal action against UNIONCAL

Dear Mr. Barber,

Mr Mir does not speak Russian so we do not believe it can be him.

The advertising sent from Mr. Mir's e-mail box was written and signed by a Russian person. Consequently, there is a Russian speaker who had access to Mr. Mir's e-mail account and could have red the complaint and sent the
abusive e-mail.

There is no doubt that the abusive e-mail originated at UNIONCAL. The attachment contains a message from Zenon administration (in Russian) where they indicate clearly that the abusive e-mail originated at 212.113.19.40.
That address belongs to your company.

Sincerely,
CEO ...


From: <Ralph.Baber@unioncal.com>
To: <...>

Dear Mr ...

Without prejudice

We are not denying that access to the Russian hotmail account came from us. It did not come from Union Cal's email. So we can not take responsibility for what someone sends you in private. Naturally you may have an action against that person. If it is the Russian intern he will be disciplined and asked to send an apology.

Regards
Ralph Baber
... ... ... ... ...
... same manner

Поскольку в конце концов они признали, что это произошло от них и пообещали даже может быть извинится, то на этом история замялась. Однако гордость за наших "орлов" все-таки в душе осталась!  ;))

 

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